Information We Collect
When you register or use the cm3 platform, we may collect the following information to ensure our services run smoothly and securely:
- Account information: Username, email address, phone number, and encrypted password.
- Device and browser information: Device type, operating system, IP address, and browser version used when accessing cm3.
- Local payment information (MYR): Transaction details in MYR, including deposit and withdrawal methods. We do not store full card numbers directly.
- Cookies and tracking data: Session data, language preferences, and activity logs to improve the user experience.
- Usage data: Pages visited, session duration, games played, and betting preferences.
How We Use Your Information
Information collected by cm3 is used solely for legitimate purposes related to our services, including:
- Verifying user identity and securely processing account registration.
- Processing deposit and withdrawal transactions in MYR quickly and accurately.
- Personalising your experience based on your game preferences and past activity.
- Sending important notifications about your account, promotions, and platform updates.
- Detecting and preventing fraudulent activity or platform misuse.
- Complying with applicable legal and regulatory requirements in Malaysia.
Cookies & Tracking
Cm3 uses cookies to improve the functionality and browsing experience of our website. Cookies are small text files stored on your device when you visit cm3. We use two main types of cookies:
- Session cookies: Automatically deleted when you close your browser. Used to maintain your login session.
- Persistent cookies: Retained until the expiry date or until you delete them. Helps us recognise your preferences on future visits.
You can adjust or disable cookies through your browser settings at any time. Please note that some platform features may not function properly if cookies are disabled.
Data Storage & Security
Cm3 takes the security of your personal information seriously. We implement a range of technical and organisational measures to protect your data from unauthorised access, loss, or disclosure, including:
- Data encryption using SSL/TLS protocols during transmission.
- Passwords are stored in a hashed format that cannot be reversed.
- Strict access controls to cm3's internal systems and databases.
- Regular security audits and continuous monitoring for suspicious activity.
While we take every precaution, no system can be guaranteed 100% secure. Users are advised to keep their passwords confidential and never share account details with anyone.
Sharing Information with Third Parties
Cm3 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. Your information is only shared in the following limited circumstances:
- Payment processors: To enable MYR transactions to be processed securely through authorised payment providers.
- Legal requirements: If required by Malaysian authorities or a valid court order.
- Technical maintenance: Technical partners bound by strict confidentiality agreements, solely for platform maintenance purposes.
All third parties involved are required to comply with our privacy policy and applicable data protection laws in Malaysia.
Your Data Rights as a User
As a cm3 user, you have full rights over your personal information. These rights include:
- Right to access: You have the right to request a copy of the personal information we hold about you.
- Right to rectification: You may request that we correct any information we hold about you that is inaccurate or incomplete.
- Right to erasure: Under certain circumstances, you may request that we delete your personal information from our systems.
- Right to object: You have the right to object to the processing of your information for specific purposes.
To exercise any of the above rights, please contact the cm3 support team at [email protected]. Requests will be processed within 14 business days.
Privacy Policy Updates
Cm3 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any significant changes will be communicated via your registered email or a notice on our website. Continued use of the cm3 platform after changes take effect constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions regarding this Privacy Policy, please refer to FAQ us or contact us directly by email: [email protected]
Still Have Questions About Privacy?
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